Own it now, Pay later, with Zip!

Health Haven Natural Medicine Clinic have partnered with ZipPay to let you buy now and pay later! ZipPay is a simple, secure and convenient payment option that allows you to receive the health care you need today, with nothing to pay til later. Available for both in clinic for consultations, medications & testing; and online for purchases through our online shop and online apothecary.


Why use ZipPay?

  • Interest-free
  • Full payment flexibility
  • Nothing to pay today
  • Sign up instantly


In Clinic Purchases

1. Simply select ZipPay at reception when you pay.

2. Create or sign into your account in seconds and confirm your purchase.

3. You take home everything you’ve purchased with nothing to pay today.  

4. Log into your zipPay account to set up repayments – full payment flexibility to suit your lifestyle!

Online Purchases

1. Simply select ZipPay during checkout.

2. Your purchase will be delivered to your nominated address as per usual.

3. Log into your ZipPay account to set up repayments – full flexibility, you choose the amount you repay. 


How can you buy now and pay later with ZipPay?

Creating your very own zipPay account is simple! Select zipPay at checkout or get pre-approved now.

All that is required is your social media account (we won’t post to your account) and to confirm the details that you would normally enter when shopping online. (e.g. Name, email, mobile, DOB and gender).

Subject to approval, this process takes only seconds after, which allows you to complete your purchase and pay for it when it suits you!

Once you’re approved for your ZipPay shopping account, you can continue to reuse it as much as you like.


Who can create an account?

Any Australian citizen or permanent resident who is 18 years or older may be eligible for a zipPay account.

How much does it cost?

When making your purchase at Health Haven we add a 5.5% transaction fee to cover the cost of ZipPay use.  You are welcome to pay this upfront or have it added to your ZipPay balance.

At the end of every month, you can choose to pay off your balance in full, or simply make a payment that suits your budget (note: there is a minimum repayment of $40 per month required). A Monthly Service Fee of $6 applies.

This fee is waived if you pay your balance in full by your due date.

There is no establishment fee to setup your account and it is interest free! If you have repaid your balance down to $0 by your due date (up to 60 days after your purchase), you will never be charged any additional fees.


What account limits are available with ZipPay?

When a customer applies for an account they are allocated a limit up to $1,000. The customer’s limit is automatically assigned at account creation and determined by ZipPay’s risk and credit lending policy. Account limits available to customers are $250, $500 and $1000.

All ZipPay customers are eligible for a limit increase after three months of activity on the account, up to a maximum of $1000. A good repayment history would be beneficial to a limit increase assessment.

Should you require an amount above $1000 we can offer you ZipMoney. Exactly the same in format, except for amounts over $1000.

What is the minimum repayment required each month?

The minimum payment required each month is $40 (or balance outstanding, if less than $40), however you can set your repayments higher if you wish to pay the purchase off quicker.


How do I make my repayments?

To ensure you never miss a payment, you can setup a direct debit to automatically make repayments. This can be set to run for as much as you like and as frequently as you like (as long as you pay at least the minimum of $40/month, or balance outstanding)

Alternatively, a one-off payment can be made at anytime by simply logging into your ZipPay Digital Wallet and selecting ‘Make a Payment’. Payments can be made online by debit card, credit card or BPAY.


When is my repayment due & what costs are involved?

A statement at the start of each month, outlining any transactions made and balance owing, will be sent to you. You will have until the end of the next month to pay off your purchases in full with no fees*. No interest will be charged.

*$6 service fee may apply if purchases not paid in full by scheduled due date.

Once you have repaid your balance down to $0, the account will simply remain open waiting for you to use again to make additional purchases with no fees.


What if my account limit does not cover the cost of the purchase?

In this instance, you will be prompted to make a co-payment before completing the purchase. A debit or credit card can be used to make the co-payment at the time of the purchase.


Are there any additional fees charged for using a ZipPay account?

A monthly service fee of $6 applies.

This fee is waived if the balance is paid by the due date.

No balance. No fees.


Are there any exclusions to what can be purchased with ZipPay?

Gift cards cannot be purchased with ZipPay.


Can I use ZipPay in clinic and online?

Yes! Health Haven was very pleased to be approved for both an in-clinic and an online service, meaning more options for our patients & customers. 


Call: 1300 ZIPPAY (1300 947 729)

Email: hello@care.zip.co

For more information visit: https://zip.co/